Year in Review
2024

Year in Review
2024

Everything GETs Fulfilled

Pay from Work. People of Work. Places of Work.
In a year of change & resilience, 2024 tested limits and rewarded bold moves. Work evolved, and those who adapted thrived. At PaidHR, we didn’t just keep up; we helped. This report isn’t about numbers; it’s about the people behind them and the impact that truly counts.
In 2024, businesses ensured their people got paid right, disbursing
29,896,388,966.73
in salaries, keeping employees financially secure and operations running smoothly.
₦29,896,388,966.73 in Payroll Disbursed
2024
2023
2022
2021
30
20
10
0
Net Promoter Score: 60%
Compared with the average NPS for the SaaS industry, which is +36, our customers say we outperformed that.
90%
of our customers expressed satisfaction with our customer service.
70%
of customers expressed satisfaction with the product itself.
These numbers are real businesses, real HR teams, and real employees who trust PaidHR to support them.
The experience has been great, easy to navigate, even for starters, and not difficult to figure out. Titi has been incredibly helpful and responsive. I also discussed EWA with Tosin, and overall, everyone I’ve interacted with at PaidHR has been fantastic.
Chinemelum Chimunaya
Jamit Technologies

Simplifying the world of work and improving lives

In a year of rising costs and economic down turn, 2024 was our best year yet in Nigeria. It was defined by growth across product, customer and team. This report is an exploration of the impact and value we helped our customers - employers and employees, achieve in 2024.

PaidHR has saved me at least 3hours of productive time. Prior to PaidHR I had to manually make remittances, follow up to make sure taxes and pensions were remitted, make payroll manually and check with the team if they have received their salaries.

Today in less than 5minutes, I have all of it sorted.
Adeola Ayoola
CEO, Famasi
Payroll Simplified: From 5 Hours to 1 Minute
Our customers didn’t just automate; they delegated. By trusting PaidHR with their payroll, they cut processing time by more than half.
5 hours
1 minute per run
…freeing up time for high-impact strategy work.
Experience has been good so far, payroll processes fast and quickly. Titi has been helpful. Onboarding was good, Titi explained and helped me out.
Vivian
Bova Media
44,177 times, businesses took payments off their worry list. Monies landed where they should, when they should.

HR teams had the flexibility to run payroll on their terms, make changes to their schedules, process custom payouts, and compensate employees anytime, anywhere. Whether it was a standard monthly cycle, a mid-month bonus, or a last-minute payout, employees got what they earned. And businesses? They built trust within their people without lifting a finger.

Little wonder Payroll & HRIS took the top spot as our most-used products. After all, when money has to move, trust is the real currency.
Top 3 Highest Paying Industries
Industries that offered the highest salaries in 2024
Aviation
Logistics
Fintech
Remittance Time Frame
The average time it took for businesses to receive their remittance payment confirmation.
3-5 days
CrossBorder Currencies Processed
The total number of currencies processed so far. Launched in Q4.
12 currencies
10,000+
individuals
That’s how many received their salary directly via PaidHR right on payday, no matter when it fell.
My salary has always come in complete. No half payments that leave me wondering. Also, your remittance process is very reliable and I am always aware of what is going on because i always get email notifications when my tax is paid.
Blessing
Rise
We also kept businesses on the right side of compliance with little input from their end, ensuring they stayed fine-free.
Total Pension Disbursed
Total amount of pension disbursed on behalf of employees
₦403,495,141.75
Total Tax Disbursed
Total amount of taxes disbursed on behalf of businesses and their people
₦672,655,155.18
Credit & Loans

Improving Employee financial wellbeing and productivity

While we don’t directly offer loans or salary advances (yet 👀), we ensured that businesses on PaidHR had the infrastructure to support employees when they needed a financial boost.
Total Credit Disbursed
Total amount of credit given to employees
₦3,733,558,432.96
Total Loans Disbursed
Total number of loans given to employees
₦3,727,737,300.00
Total Salary Advances Disbursed
Total number of salary advances given to employees
₦5,821,132.96
This is a testament to the millions of moments where employees avoided financial stress, stayed productive, and had greater control over their earnings.
Earned Wage Access (EWA): From Concept to Constant
As more companies and employees embraced this solution, we recorded a 5900% increase in EWA users in 2024, which has followed steadily into the new year.
N11.473 Billion
EWA Growth up to 2024
EWA Graph image
I always look forward to the “Cha-ching! Your earnings are here” EWA email. I use my EWA for transportation to work and it’s a relief because I don’t have to think about the money for that.
Michaela Ebenezer
Rollpay
Top Ways Employees Used Credit
Bills
Transport
Rent
Top Disbursal Range
The range of the highest amount disbursed through EWA
₦10,000 - ₦25,000
Average Request Amount
The typical amount requested by employees through EWA.
₦23,000
By the end of 2024, PaidHR had disbursed
150,711,378.20
in EWA
with 2k+ users impacted.
When I receive my salary, I immediately put it into a safe lock. I survive on the interest that's paid out immediately, and then I use EWA to cover my remaining expenses for the month.
Eze
(Source requested anonymity)
Built for You

CrossBorder by PaidHR

Before now, paying an international team meant delays, hidden fees, and the nightmare of juggling multiple platforms. But with Cross Border by PaidHR, companies like yours have hired beyond borders without payroll headaches, paid teams in 100+ currencies hassle-free, and kept talent happy with on-time payments no matter where they are.

Less friction, more global growth.

Wallets

Employees aren’t just receiving salaries, they’re taking control of their finances. With Wallets in PaidHR, they’ve paid bills instantly, converted salaries into currencies of their choice to beat inflation, and avoided unnecessary bank charges. By choosing us, employers have reduced payout delays and given their teams a tool that keeps financial stress in check.

More stability, fewer worries.
PaidHR User Wallet image

PaidHiring

Great teams don’t just happen, they’re built. With PaidHiring, businesses have cut down hiring time, attracted better talent, and given candidates a smooth recruitment experience. No more missed opportunities due to slow processes.

Just fast, effective hiring that keeps businesses moving forward.

Businesses that Chose Us

We welcomed incredible businesses into the PaidHR family this year, from household names to rising stars.
Wilan logo
Redeemer health village logo
Selar logo
Gasland logo
Nafa Logo
Waaw Foundation logo
PAYROLL
In 2024 we paid
N11.473 Billion
To our customers' most valuable asset - their Employees
Top 3
Most paid customer industries/sectors
Financial Services
Construction & Engineering
Consulting
N240K
Avg earning per month per Employee.
6.5k+
Employees paid via PaidHR
60%
earn less than N150k
25%
earn more than N250k
N240K
Avg earning per month per Employee.
N28M+
in Pension Processed
76M+
in Tax Processed
2-5
Days Remittance Time
PaidHR has saved me at least 3hours of productive time. Prior to PaidHR I had to manually make remittances, follow up to make sure taxes and pensions were remitted, make payroll manually and check with the team if they have received their salaries.

Today in less than 5minutes, I have all of it sorted.
Adeola Ayoola
CEO, Famasi
PAYROLL

Improving Employee financial
wellbeing and productivity

In a year of rising inflation and financial uncertainties, PaidHR provided financial flexibility to employees to help improve their financial well-being and maintain their productivity.
N33.97M
Total Credit Requested
N21.55M
Total Credit Disbursed
N19.65M
Loans Disbursed
N1.90M
Salary Advance Disbursed
PAYROLL

Introducing CrossBorder Payroll

pay across borders
Top 3
Most paid customer industries/sectors
Financial Services
Construction & Engineering
Consulting
N240K
Avg earning per month per Employee.
6.5k+
Employees paid via PaidHR
60%
earn less than N150k
25%
earn more than N250k
N240K
Avg earning per month per Employee.
N28M+
in Pension Processed
76M+
in Tax Processed
2-5
Days Remittance Time
PRODUCT

Introducing PaidHiring

PaidHiring
Top 3
Most paid customer industries/sectors
Financial Services
Construction & Engineering
Consulting
N240K
Avg earning per month per Employee.
6.5k+
Employees paid via PaidHR
60%
earn less than N150k
25%
earn more than N250k
N240K
Avg earning per month per Employee.
N28M+
in Pension Processed
76M+
in Tax Processed
2-5
Days Remittance Time
PaidHR has saved me at least 3hours of productive time. Prior to PaidHR I had to manually make remittances, follow up to make sure taxes and pensions were remitted, make payroll manually and check with the team if they have received their salaries.

Today in less than 5minutes, I have all of it sorted.
Adeola Ayoola
CEO, Famasi
PRODUCT

Customer Growth Stories with PaidHR

Hear our customers testify how we have helped them become more operationally efficient by simplifying their work processes and helping them succeed.
PaidHR has saved me at least 3hours of productive time. Prior to PaidHR I had to manually make remittances, follow up to make sure taxes and pensions were remitted, make payroll manually and check with the team if they have received their salaries.

Today in less than 5minutes, I have all of it sorted.
Adeola Ayoola
CEO, Famasi
Team

Appreciating the People that make it work

Our team takes all the credit for making 2023 an incredible year for Pade. About 90% of people who work at Pade agree that they feel valued and appreciated working at Pade.

Letter from our Founders

Potential is evenly distributed. However, opportunity is not. Africa, our beloved continent, while blessed with enormous human potential has suffered the worst development for decades. We have the youngest population in the world but suffer the lowest productivity rates. It is therefore our responsibility to develop the continent using the tools and resources available to us, so that we can turn the tide of brain drain, low productivity, economic hardship, and other problems that affect our growth.


At PaidHR, our commitment is to use technology to simplify the world of work and improve the lives of Africans, wherever they are on the continent. This is borne out of the desire to see executives' time freed up from mundane, repetitive work so that we can all focus on strategic actions that provide maximum value. From onboarding to exit and everything in between, we will continue to develop the technology tools that help Africans become more efficient, accurate, and productive in their daily lives. We will also connect them to financial solutions that improve how they live via their paycheck.
We chose to work in this area because we believe our team’s combined experiences can deliver a significant impact on the continent. While we understand that we cannot solve every problem, we intend to leverage intra and inter-industry collaborations to help spur Africa towards achieving its vast potential. It is said that people will spend about a third of their lives at work, and we believe that via our work, we can help contribute to improving the lives of the African worker and create a better future for oncoming generations.

We thank every customer, investor, team member, and believer for supporting our work in 2024 as we look forward to becoming one of Africa’s leading HRTech companies this year.


Thank you for believing in us.


Seye & Lekan
Cofounders at PaidHR.